Office Address
123/A, Miranda City Likaoli Prikano, Dope
Phone Number
+0989 7876 9865 9
+(090) 8765 86543 85
Email Address
info@example.com
example.mail@hum.com
123/A, Miranda City Likaoli Prikano, Dope
+0989 7876 9865 9
+(090) 8765 86543 85
info@example.com
example.mail@hum.com
To enhance the bank’s competitive edge in the payments space by developing innovative, customer-centric solutions that empower clients with faster, more flexible payment options. This initiative aimed to meet the growing demand for instant payment capabilities and provide payees with the flexibility to choose their preferred payment methods.
As SVP of Payments Product Management, I spearheaded the integration and deployment of cutting-edge payment solutions, including the adoption of instant payment technologies and the creation of a Payee Choice Platform. My responsibilities included:
•Strategic Leadership: Defining the vision and strategy for next-generation payment services.
•Partnerships: Collaborating with FinTech partners and internal engineering teams to deliver product offering.
•Execution and Rollout: Leading end-to-end implementation, ensuring timely and successful deployment.
1.Instant Payment Strategies
•Implemented Visa Direct to enable push-to-debit transactions for payees, offering significant speed and convenience compared to traditional methods.
•Integrated the bank’s systems while ensuring compliance with industry standards while delivering exceptional client experiences.
•Developed streamlined workflows and APIs to simplify integration for commercial clients.
2.Payee Choice Platform
•Created an innovative service that empowered payees to choose their preferred payment method, including:
•Instant Payments (e.g., Visa Direct).
•Traditional Methods (ACH, Wire, Prepaid Cards and Check Print).
•Designed a user-friendly interface to allow payees to manage payment preferences dynamically, reducing administrative overhead for clients and improving payee satisfaction.
•Ensured scalability to support diverse client needs across various industries.
•Speed of Payments: Enabled real-time settlement to reduce delays for payees in critical industries.
•Client Flexibility: Enhanced client satisfaction by offering multiple payment options tailored to unique business needs.
•Market Competitiveness: Positioned the bank as an industry leader in instant and customer-centric payment solutions.
•Client Benefits:
•Reduced payment processing times, enabling payees to receive funds instantly.
•Improved client satisfaction through flexible payment options and easier integration.
•Reduced administrative burden for clients by automating payment preference management.
•Bank Benefits:
•Increased adoption of premium payment services, driving uplift in fee revenue from commercial clients.
•Strengthened client retention by offering innovative, “sticky” payment services that aligned with evolving industry needs.
•Enhanced the bank’s reputation as a forward-thinking, technology-driven financial institution.